Privacy Policy

​A Good Yarn

privacy notice

At A Good Yarn, we are committed to maintaining the trust and confidence of our customers, we want you to know that A Good Yarn is not in the business of selling, renting or trading email lists with other companies and businesses. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, and how we keep it secure.

Why we collect your information:

Instore

With your permission, we collect your name, email address and/ or contact number to enable us to

  • to send you a receipt for your purchases, including any relevant notes
  • to enable us to offer you loyalty on your purchases
  • to contact you if you have placed a special order with us
  • to contact you if you attend a group or workshop and we have relevant information to pass on

Mailing Lists

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer, Kate Roberts

Access to your personal information

We retain personal information we collect from you only where we have an ongoing legitimate business need to do so (in connection with the purposes set out above).
On a yearly basis we review all data stored on our and delete any out-of-date or inactive accounts.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Kate at kate@agoodyarn.co.uk